Terms & Conditions

Please read these terms carefully before using BulkSMS by SoftMaji.

1. Acceptance of Terms

By accessing or using BulkSMS by SoftMaji™, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with any part of these Terms, please discontinue using our services immediately.

2. Eligibility

To use our services, you must be at least 18 years old and capable of forming legally binding agreements. Organizations must ensure authorized representatives handle registrations and usage.

3. Permitted Usage

Users must follow TRAI, DLT, and Government guidelines. You agree NOT to use the platform for:

  • Spamming, phishing, or sending unsolicited SMS
  • Fraudulent, abusive, or illegal messaging
  • Sending misleading or harmful content
  • Impersonation or unauthorized access

SoftMaji reserves the right to monitor traffic and block any harmful campaigns.

4. Payments & Billing

All SMS purchases, bulk packages, and prepaid amounts are non-transferable. Refunds follow our Refund Policy. Price per SMS may vary due to:

  • Operator regulations
  • Traffic load and route availability
  • Government rule changes

Users are responsible for maintaining accurate billing details.

5. DLT Obligations

As mandated by TRAI, all businesses must register on a DLT portal to send promotional or transactional SMS. SoftMaji assists with guidance, but the user bears full responsibility for completing DLT approvals.

6. Limitation of Liability

SoftMaji is not responsible for delays, failures, or losses caused by third-party operators, internet issues, force majeure events, regulatory actions, or system outages.

We provide services on a “best effort” basis.

7. Account Suspension

We may suspend or terminate your account if suspicious activity, harmful content, or policy violations are detected.

8. Changes to Terms

These Terms may be updated periodically. Updated versions will be posted on this page. Continued use after changes implies acceptance.

9. Contact Us

For any questions about these Terms, contact:
Email: hello@softmaji.in
Phone: +91 9795405324